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Privacy policies


This privacy notice (warning) is issued in compliance with the provisions of Article 15 of the Federal Law on Protection of Personal Data Held by Private Parties issued on July 5, 2010 in the Official Gazette, and It offers users deliver data or personal information to SYCTRAVEL.COM.
In our capacity as responsible for the processing of personal data observe the principles set by law, of legality, consent, information, quality, purpose, loyalty, proportionality and accountability.

1. Responsible for the protection of personal data
SYCTRAVEL.COM, residing at Calle Real de Guadalupe Num. 40 Colonia Centro, San Cristobal de las Casas, Chiapas C.P. 29200; He is responsible for the processing of personal data.

2. Form, contact information and notifications
To reach us, you must write a document in Spanish, aimed at OFFICE DATA PROTECTION SYCTRAVEL.COM and send it by email to the following address: datospersonales@syctravel.com

3. Data collected and means of obtaining personal data
The personal data we collect from you, for the purposes described in this privacy notice, are collected directly; via our website, when you enter your data or use our services online, by phone through our service centers, when they are transferred by our affiliates, subsidiaries, affiliates and parent companies and when we get information through other sources which they are permitted by law.
The data we collect are: Name, gender (male or female), image, date of birth, nationality, phone, email and physical address.
As for data asset or financial nature such as: Federal Tax, legal address, credit card number, expiration date and security number of the same, tax billing information. By purchasing any of our products or services, you shall be deemed to giving us your express consent to the processing of these data.
Whenever the law allows other sources of information cleave such as telephone directories, services and labor data by such means can obtain are name, phone, email and physical address.

4. Purposes of the collected Personal Data
Your personal data will be used to: A) purposes that gave rise to and are necessary for the existence, maintenance and enforcement of the legal relationship between the holder and SYCTRAVEL.COM: provide the service you request; for tracking purposes, updating and confirmation in terms of products and contracted services; billing purposes; B) Other purposes: security of individuals, for credit and financial, statistical, service surveys, market research, marketing in order to contribute to the improvement of communication services and care provided to users, and to provide the range of services it sells SYCTRAVEL.COM and communicate promotions, to assess the quality of service and conduct studies on consumer habits and preferences. If accept any product or service offered by SYCTRAVEL.COM, your data will be used to fulfill the relationship with you and mentioned here. For purposes of safety and others, to use any of our services, you could be videotaped or photographed.
If you want to express opposition to their personal data being processed for the purposes described above, please send an email to the address datospersonales@syctravel.com, stating what purpose or purposes opposes.

5. Limitations on use of data
You can cancel your subscription to receive promotions, offers and services through telephone, email and via postal mail by reaching a written in Spanish language letter that indicates your application and the necessary data such as: Full name (name) simple copy of their official identification or electronically scanned in the same version (scan), membership number or account (if you have one), phone and physical or electronic to the direction for notification purposes related to the case the following address: Calle Real de Guadalupe No. 40, Colonia Centro, San Cristobal de las Casas, Chiapas CP. 29200 or email datospersonales@syctravel.com

6. Rights ARCO
You or your legal representative duly accredited may restrict the use or disclosure of their personal data; Also, from January 6, 2012 may exercise when it arises rights of access, rectification, cancellation or opposition by the Act provides application filed in the above noted address; it is important to mention that the exercise of any such right is not a prerequisite or prevent the exercise of another right.

7. Mechanisms for the exercise of ARCO Rights
The rights described above as well as the revocation of consent to the processing of personal data, are exercised through the filing of the application in writing and in Spanish language must file for free in Calle Real de Guadalupe Num. 40 , San Cristobal de las Casas, Colonia Centro, CP 29200, Chiapas, with attention to OFFICE DATA PROTECTION SYCTRAVEL.COM, or email to the address datospersonales@syctravel.com or make it available by mail, upon payment of the amount corresponding to the above address and with attention to the same office.
Your request should indicate full name (name), simple copy, legible and valid for official identification or when using electronic media, attach the scanned the same version (scan), if legal representative, must accompany your request official documents attesting to such representation, indication email or physical address designated for notifications and a contact phone number.
In the event that the information provided on your application is incorrect or insufficient to address it, or accreditation documents relevant is not accompanied, you will make a request within five working days following receipt of your request, to supply the items or documents needed to process it. You will have ten working days to meet the requirement, counted from the day on which it was issued. Failure to respond within that period, it shall be deemed not filed the corresponding application.
Within a maximum of twenty working days from the date of receipt of your request for access, rectification, cancellation or opposition and revocation of the processing of personal data, we will reply on the merits of it, by email addressed to him, sent to the email address you have indicated in the application itself or by sending a letter to the physical address that you have indicated for this purpose (twenty days will be given by age at the time of submitting the document to the service zip), and will take effect within fifteen working days the answer on the origin of it is communicated.

8. Transfer of national and international data
Your information may be shared with financial institutions, bank or credit, as well as suppliers for the purpose of the service is also necessary for informational, promotional, advertising or commercial purposes.
Your personal data will not be transferred to third parties without your consent, with the exception of subsidiary companies, subsidiaries, affiliates and controllers SYCTRAVEL.COM, in accordance with Article 37 of the Act, including other exceptions provided for in that legal system.

9. Modifications to this privacy notice
SYCTRAVEL.COM reserves the right to make changes at any time or update this privacy notice.
The amendments made are made available to the public through one or more of the following means: visible in our establishments ads, via our website, via email to the most recent address we have for you, through posters, sound recordings, video or in person through our managers at the time of going to any of our facilities.

10. Information on the Internet
We hereby inform you that when accessing our Internet portal, is received by us information regarding your "cookies" (as defined below in Part Definitions) and "web beacons" (as defined below in Part Definitions) for information as it is: your browser type and operating system, the Internet pages you recently visited, links has recently followed, the IP address of your computer, the site closed before entering our web site .

11. Sensitive Personal Data
We hereby inform you that SYCTRAVEL.COM not collect or attempt sensitive personal data.

12. Use of mechanisms in remote or local electronic media, optical or other technology to gather personal data that allow automatic or simultaneously while the holder contacts the same way.
SYCTRAVEL.COM could use for the purposes referred to in paragraph 4 above, cameras or video recorders for your image, which will be retained in the database for a period of 15 days, after which the picture or video will be formatted or deleted.

13. Definitions
It is understood for purposes of this Privacy notice the following:
I.-cookies.- are text files that are automatically downloaded and stored on the hard disk of the computer equipment of the user to navigate a page or specific Internet portal, which store certain Internet server data, including them, preferred viewing Internet pages, some keys and passwords.
II.-inserted into Web pages or portals as well as emails and etc. You can store information from the user's IP address, time interaction on websites, among others beacons.-Images.
III.-days.- By provision of Article 3 in its fraction IIII of the Federal Law on Protection of Personal Data Held by Private Parties and time periods specified in days are counted in business days.
IV Rights are the rights ARCO.- Rectification and Opposition consecrated in the Law for short form that word access, cancellation.
V.-law.-Refers to the Federal Law on Protection of Personal Data Held by Private Parties, published in the Official Journal of the Federation on July 5, 2010.

Last Modified Date: August 1, 2015